Eswatini Revenue Service

e-Tax

ABOUT e-TAX

e-Tax is an electronic platform through which taxpayers are required to submit VAT, PAYE, Income Tax and Provisional Tax returns. Through E-Tax, you can view statements for all tax types administered by the ERS, upload attachments and log queries online.

All an e-Tax registered taxpayer needs is internet connectivity through which the platform may then be accessed via the SRA website or by directly using the URL https://etax.ers.org.sz/

SECURITY

Taxpayers’ information is electronically encrypted using the most secure and stable technology so the platform provides the best security possible.

BENEFITS OF E-TAX

More efficient administration – input by taxpayers is direct into the ERS Revenue Management System therefore minimizing the number of input errors and it shortens processing cycle.

This platform has a function that assists with tax computation per return in a bid to ensure that it is correct;

It is a paperless platform, with submissions being instant and reliable; it is a direct feed onto the Revenue Management System (RMS)
e-Tax is conveniently available for 24 hours a day, 7 days a week, therefore making compliance and meeting of deadlines easier for taxpayer.
Taxpayers can check the date and time of submission.
Taxpayers are able to view a full history of ALL return submissions for all tax types.
This facility is available to both individual and business taxpayers and it covers most forms of tax submissions, i.e. income tax returns (corporate and individual), VAT returns, provisional tax returns and monthly PAYE returns.

E-TAX REGISTRATION

Taxpayers can register with ERS for e-Tax through the web application or by clicking on this link https://srasp.sra.org.sz/eTaxApplication/eTaxApplications/Apply. An e-Tax registration application form which is also obtainable at ERS Service Centres or downloaded here

It is important to indicate for which tax type the platform will be used and whether different sets of login details will be required for each function.

The completed application form may be submitted to the nearest ERS Service Centre or e-mailed to info@ers.org.sz with the following attachments:

A letter signed by a public officer giving authority to the appointed user;

A certified copy of the appointed user’s I.D.

A copy of ID for the public officer

NOTE: An individual who wishes to apply must ensure that they have a Taxpayer Identification Number (TIN). The TIN application form can be downloaded here

On registration, a USERNAME and PASSWORD is issued to the taxpayer for use when logging-in to the system (Please expect a waiting period of 24hrs after submission of the application form and the necessary attachments). Once registered, taxpayers can access e-Tax and enjoy convenient compliance.

CONTACT US

The ERS Contact Centre is available at info@ers.org.sz, telephone number 24064050 or WhatsApp 76063735 to assist taxpayers who may decide to call or e-mail for assistance. Alternatively, taxpayers may visit the nearest ERS Service Centre.